Frequently asked questions related to Baku airport transfer
Booking a Baku airport transfer is easy. You can make a reservation through our user-friendly online booking system on our website. Simply select your preferred vehicle, provide your flight details, and choose your pickup and drop-off locations. Alternatively, you can contact our customer support team via phone or email to assist you with the booking process
We understand that flight delays can happen. Rest assured, we track your flight's status, and our drivers will adjust their schedule accordingly. We provide a grace period to accommodate reasonable delays. In case of significant delays, we will work with you to rearrange your transfer to a suitable time.
Upon arrival, our driver will be waiting for you at the designated meeting point with a clearly displayed sign with your name on it. We will provide you with specific instructions and meeting details in your booking confirmation to ensure a smooth and hassle-free pickup.
Yes, all our vehicles are fully licensed and insured for passenger transportation. Your safety and comfort are our top priorities, and we adhere to all local regulations and requirements.
Absolutely! We offer a Mercedes Sprinter Van that can accommodate up to 18 passengers. It is an ideal option for larger groups, corporate events, or family gatherings. Please let us know the number of passengers in your group during the booking process, so we can ensure a suitable vehicle for your needs.
We understand that travel plans can change. If you need to make changes or cancel your booking, please notify us as soon as possible. We have a flexible policy that allows modifications or cancellations within a certain timeframe, subject to availability and terms and conditions.
Our prices are transparent and all-inclusive. The quoted price covers the specified transfer, including taxes and fees. There are no hidden charges. However, please note that additional services or extra stops not included in the original booking may incur additional charges.
Yes, we provide child seats upon request. During the booking process, please indicate the number and age of the children requiring child seats, and we will ensure they are available in the vehicle for a safe and comfortable journey.
Yes, we provide up to 60 minutes of free waiting time to ensure a stress-free pickup, even in case of minor flight delays.
Yes, our Baku airport transfer service operates 24/7, including nights and holidays.
No worries. We monitor flight schedules and adjust pickup times at no extra cost.
We accept cash, credit/debit cards, and online payments for your convenience.
Refunds are available according to our cancellation policy. Please contact us in advance to request a refund.